Fibre relocation

I am very disappointed at how the sales/ agents each know a different information on what is supposed to be done. Every time I call for assistance. I get a different version from the previous sales person. Disappointed and actually mad.

I placed an order for relocation of fibre a month ago. Fine. As their policy states rightfully so. 30 days for fibre to be relocated. Now I am calling to make a follow up. Something was not done. Sales order or something of that nature was not done. I am told I have to wait for another 30 days.! Pathetic service.

I wish the was zero star rating at this point