Fibre Relocation

I've been a loyal customer to Vodacom since I bought my first phone, but now your means to support your own processes and procedures have let you and me as a customer down.

I phoned customer support to enquire the process of relocation and I was helped to satisfaction.

It's been two days now since my Fibre was disconnected with no one able to provide me with an answer as to why. I'm still residing at my old address, as I clearly specified on your relocation form I'll be moving end of this month. So why disconnect my paid service??

Apart from all that I now have additional costs to buy data. Can you please reconnect my service urgently.