YM
Yanga M
1 reviews | Active since Sept 2021
02 Sept 2021, 08:36
Fibre relocation
I have been trying to get my fibre relocated to my new address for the past 6 months and still no fibre. They are still making me pay every month though even though nothing is being done to actually give me fibre. I am disappointed as I have been a loyal customer for years now.
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Replies (2)
Vodacom's replyOfficial
02 Sept 2021, 08:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2021, 08:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
YM
Yanga M's updateReviewer Update
07 Sept 2021, 06:46I have filled out and sent back the relocation form. That was not the last communication from Vodacom as I have completed my side of trying to relocate
YM
Yanga M's update07 Sept 2021, 06:46
Reviewer Update
I have filled out and sent back the relocation form. That was not the last communication from Vodacom as I have completed my side of trying to relocate