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Darren M
1 reviews | Active since Nov 2012
17 Jun 2025, 16:56
Fibre problem not resolved 3 weeks after new router installed
@Vodacom Fibre, you are absolutely useless. After your tech guy changed my router more than 3 weeks ago the router had bot been registered. And still not resolved. All.you guys do is issue tickets to us like we kids in an arcade, only difference is there you actually win, with you guys its a disaster. Totally USELESS!!!
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Vodacom's replyOfficial
18 Jun 2025, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2025, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team