Fibre outtage not addesssed
Effectively 24 hours without fibre service and Vodacom is doing nothing to resolve this. They just keep stating I as customer must be patient asxa consultant will be in touch!!!!!!!! Quick to sell contracts that they cannot jonour!!!!!!
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Vodacom's replyOfficial
17 Feb 2023, 08:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Feb 2023, 08:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
17 Feb 2023, 10:49Yet nowhere am I receiving answers. WHEN WILL MY FIBRE BE ACTIVE AGAIN?
's update17 Feb 2023, 10:49
Reviewer Update
Yet nowhere am I receiving answers. WHEN WILL MY FIBRE BE ACTIVE AGAIN?