Fibre order gone wrong

So I app**** in June for fibre with vodacom online. Waited for my area to go live they went live now end of November. Neighbours who app**** after me with vodacom all got installed and their fibre is working perfect. 1st mistake made by vodacom they sent me 2 routers, I sent one back. Then when I phoned about installation they gave me a SR number which I must then contact the installation company with to follow up with them. Installation company say they can't pick up anything they waiting on vodacom. Vodacom then say it takes 7 days, 7 days later I phone, and now they tell me it takes 21 days, I sales rep comes to my home, I give them the story, they say they will sort out. I then phone vodacom fibre 3 days later and they say my order was cancelled and I must call *** business, number does not exist. Now I don't know what to do. Please help. Need this fibre on by Jan for childrens online schooling.