DN
Danielle N
1 reviews | Active since Nov 2017
27 Jul 2021, 11:34
Fibre offline since Saturday
Fibre offline since Saturday. Advised 48 hrs to fix matter. Still no update. Completely horrible experiences with call Centre. Can't give any time Frame on fixing matter. Staff don't give direct answers to anything.
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Vodacom's replyOfficial
27 Jul 2021, 13:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2021, 13:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team