Fibre Offline
Appalling Service from Vodacom Fibre. Been offline since Friday, 101 hours offline! And they can't tell me what the problem is or when it will be fixed. There will be no problem when the full amount of the debit order payment to them goes off at the end of the month....Absolutely outraged!
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Replies (2)
Vodacom's replyOfficial
07 May 2019, 13:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 May 2019, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 May 2019, 15:14Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that contact has been made with you and your issue is being attended.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that contact has been made with you and your issue is being attended.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 May 2019, 15:14
Official
Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that contact has been made with you and your issue is being attended.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that contact has been made with you and your issue is being attended.
Regards,
Vodacom Consumer Website Team
Best regards,