Fibre off since Thursday 11h0

Fibre off between Vumatel and Vodacom since Thursday 11h00 I have been offline since Thursday 11h00. Vodacom reacted by saying Our, we are 2 people in a complex of 6, the rest are on Vox and mweb and they were off for an hour, can't be helped because Vumatel does not have technicians working the long weekend.

I think this is extremely bad service and this is the second time I have been off for so long. You can see on your records to what lengths I had to go to get service.. I'll obviously will be resigning with vodacom. And apart from that when we have loadshedding we have no vodacom signal to phone. I'm on a business line. But somehow because I work from home it is not a priority.

But I'm being charged... No credits are given. But asked them to come out and move a router you are charged. Even though it is their bad signal. I signed another contract to get a new sort of router, and what do they send, the old 500S again.. Which I had to install myself.