CF
Craig F

1 reviews | Active since Jul 2026

02 Sept 2023, 21:25

Fibre off again when there's load shedding!!!!!

Vodacom just doesn't give a rats a$$ about their customers. No communication. Fibre keeps going off when there's load shedding. I am regretting taking out fibre with them. I am beginning to worry about Monday, as I work from home. How am I going to work during load shedding as I have an inverter. But no use having a back up system if the fibre keeps going down when it's load shedding!!!!

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2023, 18:22
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team