CF
Craig F
1 reviews | Active since Jul 2026
02 Sept 2023, 21:25
Fibre off again when there's load shedding!!!!!
Vodacom just doesn't give a rats a$$ about their customers. No communication. Fibre keeps going off when there's load shedding. I am regretting taking out fibre with them. I am beginning to worry about Monday, as I work from home. How am I going to work during load shedding as I have an inverter. But no use having a back up system if the fibre keeps going down when it's load shedding!!!!
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Replies (1)Vodacom's replyOfficial
03 Sept 2023, 18:22 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Sept 2023, 18:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
