Fibre not working

For a week without wifi. Called on Monday to report the matter. Same story vodacom will tell me about the 24 hours story to wait for the technician. 24 hours passed no feet back or followup calls. As always I have to make a follow up myself everyday because no one comes back to me. I called again on Thursday to and I was told I need to contact frogfootas the problem is not on their side but with cables in my house. I'm being told to wait for the frogfoot to come to my rescue. Don't even know when will that happen maybe today, maybe next week, maybe next month. If I c don't make a call of follow up vodacom just forgets about you. These is the second time I experience this problem. In July it was the same problem. I now even consider canceling a fibre deal with vodacom. This is just too exhausting. I'm disappointed with you vodacom. I would never recommend anyone to take fibre contract with you. You just fail to keep your customers happy. Very useless.