Fibre Nightmare

My life has been a Nightmare ever since i made contact with Vodacom for Fibre installation. My Fibre was installed on Friday the 29th of January 2021,i was promised activation of the Fibre within 24 hours to date there's been no Connectivity . I have made several calls to their call centre almost daily with each consultant promising to escalate the matter and to further provide feedback within 24hours after my call needless to say none fulfilled their promises Its almost two weeks later no call back from Management,no responses to my emails and no follow up from any of the consultants that i spoke to.I was promised a call from A Techinician this too hasnt materialize This is disheartening and frustrating to say the least as i need this fibre to perform my daily task ,working from home one rely heavily on this to fulfillones daily tasks.I have explained this a million times to the consultants but they dont seem to be bothered,none seem to care ..always hasty not really listening. This is my livelihood that im talking about. All i need is for someone to please follow through and have this fibre connected as in yesterday Please ..HELP!!!