DN
Dewald N
1 reviews | Active since Aug 2022
17 Aug 2022, 15:05
Fibre line release
I have not had fibre for 17 days now and I am struggling for my own to be released. An agent from Vodacom told me on Monday it will be released within 48 hours. Been trying to speak to someone that can help me. I just need you to release my line. Is this so hard to do????? If you cannot provide me with service for 18 days then release my line. That's all I ask for.
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Vodacom's replyOfficial
18 Aug 2022, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Aug 2022, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team