CVdw
Christiaan Van der watt
1 reviews | Active since Apr 2022
02 May 2022, 16:49
Fibre line off for almost two weks
Almost twee weeks off line with vodacom fibre. Keep caaling vodacom fibre support line. They will sent someone to check what is wrong and still waiting. Poor service.
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Replies (2)
Vodacom's replyOfficial
03 May 2022, 07:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2022, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CVdw
Christiaan Van der watt's updateReviewer Update
05 May 2022, 10:25Good morning Vodacom. I still do not have internet access. Your team do not know what is going on to put it straight forward. I still do not gotbany feedback from your team and does not matter how many times I call them they do not contact me for any assistance. I reqeusted a cancellation because I must pay for what service?
CVdw
Christiaan Van der watt's update05 May 2022, 10:25
Reviewer Update
Good morning Vodacom. I still do not have internet access. Your team do not know what is going on to put it straight forward. I still do not gotbany feedback from your team and does not matter how many times I call them they do not contact me for any assistance. I reqeusted a cancellation because I must pay for what service?