JM
Jermaine M
1 reviews | Active since Nov 2012
05 Jul 2021, 10:14
Fibre Line Cancelled by Vodacom - No Reason Given!
My experience with this business has given me anger issues. It puts a bitter taste in my mouth knowing a company like this can thrive.
The sheer lack of empathy is something to be sad about.
When a customer does not pay their account they have their service suspended. When a service provider does not provide a service for which they are being paid the customer suffers nonetheless
Vodacom - The Future is exciting
Is it really?
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Vodacom's replyOfficial
05 Jul 2021, 10:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2021, 10:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team