Fibre joke Vodacom

As a current Vodacom customer,I app**** for Vodacom Fibre 2 weeks ago. The process went on smoothly, up until the delivery of the router. The address RAM has, the address on Vodacom system and the actual delivery addresses are all different. I have "changed" the delivery address with RAM, and today for the 9th time at Vodacom, call upon call, mail upon mail....and still no router (Well at least the confirmed the correct delivery address with me this morning). Now apparently the router (which was returned from RAM) is at the store....but it seems that they do not know what do do next. Maybe I should consider cancelling this order....but yes...have you tried to cancel anything with Vodacom before.....?