Fibre is rocket science for vodacom. Incapable!!!

I am a vodacom customer for over 10 years now yet the level of service remains pathetic. I have been trying to have fibre installed at my home for almost a month and it's like every agent's knowledge is downscaled with every call I make. From the 100 calls I've made I receive a new excuse or issue with every call. I am going to terminate all contracts I have with you idiots because vodacom cant do anything right. So frustrating. Apparently the new lie is that there is already a line connected to my home. How? When? By who? Stupid networ**** I want a manager to call me, no more agents that dont know what they doing. I want someone to do the instillation tomorrow. Or I'd rather cancel. Vumatel is ready and willing to come out and assist me. But the idiocracy lies with vodacom. Geez