Fibre is pathetic

The audacity to debit my account even after lying that a technician will come to my home to check why do I constantly have connectivity issues, despite numerous calls and attempts to a mere service I'm made a fool, **** to and worse having to deal with agents from the Fibre department who are rude and don't mind referring to me as Mr after authenticated me I'm seriously beyond annoyed. Price increase for what? From Oct 2024 to date I've been logging SR for the same thing. Why doesn't Vodacom cancel their services to since you are not helpful??? Refund my money and cancel this nonsense since you aren't willing to fix it. I saw that it last SR has been closed like all the other ones without helping. I almost failed my exams because of this nonsense where the internet stops working while I'm busy with exams. Twice but still no one is willing to check why.