XS
Xolani S
1 reviews | Active since Sept 2020
21 Sept 2020, 11:39
Fibre internet cut off for no reason
Vodacom has intermittently cut off my internet service with NO cause. Currently on the fourth day without fibre internet. Numerous calls to the call centre have yielded no reasons or solutions to the problem.
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Vodacom's replyOfficial
21 Sept 2020, 14:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2020, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team