Fibre internet activation nightmare!!!

Hello

Vodacom is giving me the worst possible service ever. I recently cancelled my fibre services with my previous service provider as I was not happy with their services, so I decided to move to vodacom my new internet service provider as I'm already their client which I have cellphone contracts with them. On the 15th of April 2021 I ordered a fibre router and explained to them them that I have an existing ONT box from vumatel and a few days later it was indeed delivered to my house. I followed the self installation guide which was not difficult to follow. I then called Vodacom requesting them to activate the internet and the consultant told me that it would be activated but the day went by and nothing happened. I called again on the nineteenth of April and the consultant was very helpful and even did a video call to see if the installation was done correctly and she told me that it would be activated within 24-48 hours and received an email with my SR number. Days went by again and still no internet. I kept on calling and I got the same responds from all 5-6 consultants saying they'd call me before the end of the day each time I'd call. Weeks went by and still no word from Vodacom. Last week I decided to go personally to the vodacom s**** near me, a gentleman was willing to help me. He contacted the fibre department and they gave him the same story that they'd get back to me. He even emailed them with my request and cc'd me on the conversation. He kept on calling me to follow up on the progress... Till today I don't have internet in my house. I'm very disappointed in the way I'm being treated by vodacom, I'm livid as I run my business from home and require a fast internet service. Honestly, if it was not going to cost me to cancel all my cellphone contracts, I would do so with immediate effect. To think that I have been their customer for more than ten years and for them to be this inconsiderate, it's really such a shame. Vodacom has wasted my time and energy, they don't care about their clients.