Fibre Interim Access (Not Delivered)

I signed up with Vodacom's Fibre deal and I was informed that i will receive Vodacom Fibre Interim Access, while my connection is being installed in my area,

I have managed to cancelled my subscription with Telkom last month, something which is very challenging at times, over the weekend Telkom switch off my internet and I was left with no connection.

The sales order status have been open since the 6th Feb 2019 and still no router was delivered as promised by the sale consultant, i followed up with him and he told me he is working for another company and i need to follow up with Vodacom. If this is the service I'm already receiving now from Vodacom, I feel it's best I take my business elsewhere. If my router is not delivered today by COB, I will cancel the subscription.