Fibre installation woes

Vodacom fibre scheduling dept utterly useless. I booked my installation to be done on the 24th of July. A lady from the scheduling dept tried to call me to arrange an earlier date for installation but I was unfortunately in an area that had no signal. Immagine my surprise when upon recieving signal I was met with a voice message where a lady utters F&^k this Shi^t. I tried calling the number back and it goes to Vodacom fibre, but terminates quickly. I have since then phoned *** and left 3 requests for the scheduling dept to phone me back to schedule an earlier date for installation. I have also tried calling *** as per the scheduling message but the system can not transfer me to anyone.

Should I rather cancel this whole thing and go with VOX, or will SOMEONE finally step up and assist me???