Fibre installation nightmare

Vodacom is a telecommunications business but I really think the are out of their depth when it comea to fibre installation, this will certainly cause their downfall, it is crucial to be on point with service delivery as there are many other service providers who seem to be doing a much better job. I'm not sure if your own employees are letting you down, as I have been pushed from pillar to post with each agent not knowing what procedures to follow. 4 agents to be exact telling me different stories, I'm not kidding-you have thee recordings,or if it is the fibre service providers that are letting you down. But whatever it is, it is causing serious problems that need attention. I need fibre installed at my place-Someone from Vodacom who knows how to get that done, please assist me.

Thank you.