Fibre installation is a mess!!!

My Relocation was sent through to vodacom in November 2020 to ensure that I have fibre ready at the new premises in March 2021. It has only been a mess this far. I am using so much money buying data so that I can work because someone at vodacom hasn't done their job. Vumatel is on point and do everything they can to assist. But vodacom is useless and causing me so much stress and financial constraint. The technician assigned to assist me is not calling me, everytime I call *** I get a different agent that tell me more lies. I WANT MY DATA REFUNDED!!!! I am with vodacom for close to 15 years yet you always seem to give me problems. Fix this mess because if I loose my job because I cant connect it will be because of VODACOM.