Fibre installation and damaging water pipes.

Dear Vodacom, There are contractors digging up the residential suburb in which I stay. When speaking to one of the workers they told me that the fibre cables that they are installing are for Vodacom. Firstly none of my neighbours were contacted regarding the installation. Also I was told that a box will be fitted to my wall of which is my property and no one have requested that to be done. The lady staying next to me is a pensioner, her husband passed away two weeks ago. After having a look why there is water flowing in the street I found that the contractor damaged her water pipe supply and her meter was running. So almost 24 hours after the pipe is still not repaired and who will be paying for the water that has been lost of which this pensioner needs to pay. I'm currently a Vodacom customer and for more than 15 years I have no intention of staying another month with a company off which I thought was world class. Please contact me regarding terminating my current contract. Thank you.