KP
Kuben P
1 reviews | Active since Jan 2020
07 Jan 2020, 10:19
Fibre installation
We received terrible service with the relocation of our fiber line we have given notice six weeks ago for it to be moved and still nobody at Vodacom can help we call and escalate it everyday and everyone says they will come back to us but no one does , we have 4 contracts with them and we are going to cancel all of them
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Vodacom's replyOfficial
07 Jan 2020, 14:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2020, 14:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team