NW
Nistine W
1 reviews | Active since May 2023
09 May 2023, 13:22
Fibre installation
If I could give zero stars I would, I have been waiting over a month for my Fibre to be installed. I have spoken so so many agents and no one can keep me updated. Now I have been informed that I need to call te previous tenants to have them terminate their prevoiuse line after speaking to so many agents not one of them could have told me before
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Replies (2)
Vodacom's replyOfficial
09 May 2023, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 May 2023, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
NW
Nistine W's updateReviewer Update
09 May 2023, 14:20Thank you
NW
Nistine W's update09 May 2023, 14:20
Reviewer Update
Thank you