IP
Ines P

1 reviews | Active since Feb 2018

16 Jan 2023, 08:57

Fibre Instalation

Getting fiber installed is a absolute waste of time. On the date of installation the contractor (Likeminds) called an hour and half later than the time scheduled just to inform me that they do not have the correct materials on hand to doe the installation. After getting another delay the contact center advised me to call the contractor but they can't give me a number. And the contractor is nowhere to be found on the web. It baffles me that Vodacom is still in business with this type of service

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2023, 10:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team