Fibre Infrastructure installation nightmares
Vodacom, through subcontractors are busy installing fibre infrastructure in our area. The subcontractors have damaged the waterpipe leading to my home and no action is being taken to repair. There is no point of contact for residence in the area to be able to escalate installation issues.
Furthermore these contractors staff have threatened young girls in the area, damaged paving etc... And residence have no recourse because the installation continuous with poor supervision of subcontractors.
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Replies (1)Vodacom's replyOfficial
05 Aug 2020, 07:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Aug 2020, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
