SR
Sasavona R
1 reviews | Active since Nov 2021
30 Aug 2024, 18:50
Fibre has been down ...
Fibre has been down in my house since morning, still waiting for solution, my son in grade 11 has online classes and I have no other solution
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Sept 2024, 18:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Sept 2024, 18:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Sept 2024, 11:55Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that the Fibre is connected. Regards Consumer Website Team
Best regards,
Vodacom's reply05 Sept 2024, 11:55
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that the Fibre is connected. Regards Consumer Website Team
Best regards,