1 reviews | Active since Mar 2015
Fibre going on three days not working
Wasting all my airtime for no real outcome on my vodacom fibre repair, with a vague explanation on what is wrong, open for interpretation and ambiguous. I had to spend 100s of rands to be able to do my work via 3g, and the experience is just draining.
Yet, there has been zero communication from Vodacom at all(besides a courteous call to tell me I must contact them later..). Can you believe it??
I expect a service, that is not much to ask for.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Coenie
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Coenie
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ