KV
Keith V

1 reviews | Active since Jan 2026

06 Jan 2026, 14:43

Fibre frustrations

Day 6 of no internet connectivity. A huge thank you to vodacom my internet service provider for false hopes and promises. A simple activation is required and yet I still sit without any internet.

Let's just keep in mind that they debited my bank account, so I have paid for a service but I have not received anything. Countless phone calls and being pushed from pillar to post, I am still waiting for the manager to give me a call as he said he would call me at 18:00 last night.

I can't believe that one company can be so inefficient and completely useless.

0
Replies (1)
Vodacom
Vodacom's reply07 Jan 2026, 07:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team