Fibre FAIL

Yes, I see everyone is wondering if there are actually ANY competent people working at Vodacom Fibre. I moved In June, I requested a transfer of address was given a new contract....MANY phone calls later 7 weeks later, STILL NO FIBRE!!!!! Asked for my contract to be shoved where no one will get it....non-delivery of services paid for!!! I want a refund they want balance of contract....REALLY!??