Fibre Down Time and lack of communication and service

I'm a Vodacom fibre Customer on Palm Lakes Estate. I have been left extremely disappointed by the downtime of the fibre offering and the lack of action from Vodacom to correct these issues. Vodacom are the exclusive fibre providers on the estate and they have a few hundred customers on the estate all experiencing the same issues. Yet the downtime is just getting worse as the months roll by. I would not recommend Vodacom fibre to anyone.