PP
Pieter P
1 reviews | Active since Nov 2025
03 Jun 2026, 14:24
Fibre Down In Springs Gauteng
Vadacom Fibre down in Springs Gauteng, when phoning the help desk they continually lying last night the sed the the Vodacom engineers have been working on the problem from early the morning until 11pm 2 June, today i phoned again and the help desk sed the they needed approval of the owner where the fibre tower is installed, before the can start working but they have it now and they are going to work on it.... LEIS What a company that will take you to court for R10 but do not care for charging you thousands of rands for no service, well done Vodacom for keeping your low standard
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Replies (1)Vodacom's replyOfficial
04 Jun 2026, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jun 2026, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
