JB
Jolande B
1 reviews | Active since Nov 2013
01 Feb 2023, 16:58
Fibre down for days
My fibre went down 2 days ago and it is still off. If I call Vodacom, they blame Openserve. But Openserve has no fault logged on their side. Absolutely ridiculous service!! How am I supposed to work with no fibre??
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Feb 2023, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2023, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team