SV
Susan V
1 reviews | Active since Jul 2013
20 Jan 2022, 15:24
fibre down for 7 days and no response from Vodacom
My fiber has been down since Friday and i have been calling every day and every time i call i get a different answer and i have logged tickets an de everything and nothing helps because the call center is filled with people who have no idea how to help clients
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Vodacom's replyOfficial
20 Jan 2022, 23:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2022, 23:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team