Fibre down

Item: Vodacom
Rating: 1
Author: Sophia O

What a sad sad 2 weeks. NO help at all from Vodacom with my fibre down. Again if I'm a salesman, and I can't get ahold off you I will keep on calling until you buy or come take your car. We all have business or busy with a client, but keep calling, not 1 call and close the ticket. Regtig?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Dec 2025, 07:39

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 Dec 2025, 07:39

Official