jK
jennilee K
1 reviews | Active since Jan 2013
05 Sept 2024, 15:47
Fibre down and not resolved since this morning after 9am
Called Vodacom Fibre this morning as the connection just dropped. Was told its an area issue and a reference cannot be provided as Nokia has to assist. No feedback provided and the fibre is still down in Meredale
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Vodacom's replyOfficial
06 Sept 2024, 08:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2024, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team