WD
Wikus D
1 reviews | Active since Jul 2015
01 Jul 2022, 15:56
Fibre down
Line has been off for 2 weeks and every time I call it is being escalated to who knows where. Support staff friendly and courteous but I believe that is where it stops
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Vodacom's replyOfficial
02 Jul 2022, 10:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2022, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team