SM
Sharon M
1 reviews | Active since Jan 2019
03 Oct 2022, 15:55
Fibre down
Fibre down for six days. Logged request for assistance. Nobody is able to assist. No ETA provided. Advised that I should just wait it out.
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Vodacom's replyOfficial
03 Oct 2022, 20:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Oct 2022, 20:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team