Fibre Disconnects upto 150 times per day.

Hi, We have gotten Fibre with Vodacom and for the last 2 months we have gotten up to and as bad as 150 times disconnects per day. I have the internet disconnection logs as proof.

We have had to call in like 3 times a week and no one ever gets back to us. we have just spoken to someone now and he tells us they are no closer to finding a solution. We need someone to come test our fibre of the complex, i don't understand why it is this hard.

Just to make matters worse, there is a customer support guy named Zain who has **** to us about a few thing and is generally rude (ie. cutting us off mid sentence and just not wanting to help). people like this make me want to leave vodacom fibre all that much more.

I'm giving Vodacom till this Friday (15/11/2019) or i am going to cancel and get my money back for this terrible service. I never thought i would say this, but i miss telkom :)