MA
Matthew A
1 reviews | Active since Aug 2017
16 Oct 2019, 08:36
FIBRE DISASTER
I have been on here before to complain about Vodacom fibre, I had Telkom adsl and then Vodacom wireless. Vodacom convinced me to go with their fibre and it is truly the slowest connection I have EVER had. They have charged me extra for the service or having far slower connection. I see the reviews on here are never answered, if you ring to ask for help you get fobbed off.... If I worked in the fibre department I would hang my head in shame.
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Replies (2)
Vodacom's replyOfficial
16 Oct 2019, 08:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2019, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Nov 2019, 08:33Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Vodacom's reply04 Nov 2019, 08:33
Official
Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.