KO
Khwezi O

1 reviews | Active since Jun 2022

22 Jun 2022, 15:22

Fibre Deals Not recommended, WORST service ever!!!

Do not even think about signing up for their Fibre deals. I made an application for fibre a month earlier and I only received my router 3 weeks later. The router was delivered with no LTE which is their supposed Interim Solution while you wait for their Fibre to be activated. I had to call in everyday to check on the status of the delivery of my router and the LTE. The LTE Interim Solution was delivered weeks LATER after the router had been delivered, I had no internet connection during this period. Their LTE ****le only worked for a couple of hours then it disconnected me. Now I am waiting for their technicians to assist me but they are also sending me from pillar to post.

0
Replies (1)
Vodacom
Vodacom's reply23 Jun 2022, 08:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team