SN
Sonja N
1 reviews | Active since Dec 2020
04 Sept 2021, 08:54
Fibre
This is the numerous time we are sitting without fibre connection, when you call, you HAVE to wait 24HOURS for someone to call you back, after that another 24 HOURS for a technician, so once again the entire weekend without any internet connection but yet WE PAY even if its down. Vodacom Fiber please come and collect your **** im leaving it on the pavement as trash. Its anyway deemd useless.
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Vodacom's replyOfficial
04 Sept 2021, 09:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2021, 09:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team