Fibre constantly offline

Fibre was installed at our residence approximately 2 months ago For the first week everything went by smoothly Thereafter, almost everyday or every second day we have had to contact Vodacom, do a manual reboot and be told that “it’s offline” or “we usually have problems with the Nokia router you have” We pay for a service that is basically non existent Every night for the past three nights this has happened like clock work “ we have sent a technician to fix it but it will be fixed tomorrow” is what we are told Why do we pay for uncapped fibre that breaks on a constant basis We were forced to get fibre with Vodacom because they had laid the fibre but the experience is something that needs to be shared with everyone , no other service provider goes down and offline as much as Vodacom It’s absolutely ridiculous !