LL
Lerato L
1 reviews | Active since Feb 2020
12 Mar 2021, 19:23
Fibre connection issues!!!!!
I have connection issues and they are telling me I must wait 3 days for it to get sorted. How is it you guys can come and connect in less than a say but you can't assist with my connection issues. Can someone call me as I will like to cancel my contract as I am NOT HAPPY WITH THE SERVICE!! R900 is too Much for me to be getting this kind of service
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Vodacom's replyOfficial
13 Mar 2021, 09:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2021, 09:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team