JB
Jaco B
1 reviews | Active since Jul 2011
13 Oct 2022, 09:09
FIBRE
Sharon Anthoney - :( I really hope someone can help me and forward my email to Sharon Anthoney that decided to ignore my messages on whatsapp and your fibre email address just as bad. I want to resolve this issue but don’t get the help I needed to do that. I don’t agree with the attached email from Sharon, there's still charges reflecting up until 2022-03-01.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
13 Oct 2022, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2022, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JB
Jaco B's updateReviewer Update
14 Oct 2022, 06:43What feedback did they gave me
JB
Jaco B's update14 Oct 2022, 06:43
Reviewer Update
What feedback did they gave me
JB
Jaco B's updateReviewer Update
14 Oct 2022, 06:47So typical of big companies like yourself who thinks nothing of the customers that keeps you going that you cannot ask whats the real issue. I wonder if you would like to be treated like this?
JB
Jaco B's update14 Oct 2022, 06:47
Reviewer Update
So typical of big companies like yourself who thinks nothing of the customers that keeps you going that you cannot ask whats the real issue. I wonder if you would like to be treated like this?
JB
Jaco B's updateReviewer Update
14 Oct 2022, 08:42You still hiding because you reply private. My account statement and the below doesn’t match?
Think I’m going to close/cancel my data account and motivate other Vodacom users as well because we cant complain about service coz it doesn’t exist.
Think I’m going to close/cancel my data account and motivate other Vodacom users as well because we cant complain about service coz it doesn’t exist.
JB
Jaco B's update14 Oct 2022, 08:42
Reviewer Update
You still hiding because you reply private. My account statement and the below doesn’t match?
Think I’m going to close/cancel my data account and motivate other Vodacom users as well because we cant complain about service coz it doesn’t exist.
Think I’m going to close/cancel my data account and motivate other Vodacom users as well because we cant complain about service coz it doesn’t exist.
JB
Jaco B's updateReviewer Update
20 Oct 2022, 17:46Still waiting, I cant wait to cancel these two accounts when sorted.
JB
Jaco B's update20 Oct 2022, 17:46
Reviewer Update
Still waiting, I cant wait to cancel these two accounts when sorted.