TM
Thanduxolo M

1 reviews | Active since Aug 2024

12 Aug 2024, 12:54

Fibre cancelled. Credit check not updated.

I’m literally at my wits end with Vodacom about a fibre account I had and cancelled when I moved out from my apartment last year. This account appears to be in arrears with every credit report I have even though I have proof it was paid up and doesn’t owe. Yet every month from July of 2023 I am sent statements with credit notes of 0 yet these lazy individuals cannot go to their legal department and update an account that was cancelled on the 01 August 2023. This is my credit score on the line and you don’t want to see shxt. I’m not the Please Call Me guy that Vodacom is walking all over. You will clear my credit especially because I do not owe you a cent.

This is the last friendly email or message from me before shxt hits a fan. It’s been a long and tedious year of dealing with *********** people being paid peanuts to make our lives miserable

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2024, 13:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team