Fibre box installed but no internet

Hi vodacom this is my 2nd complaint on hello peter, I still don’t have network connection. On the 2nd of October a new fibre box was installed in my unit because you said you couldn’t activate the other one, after installation i then called vodacom fibre i was told to send pictures of the new fibre box back and front picture and the router picture. I did that. However today it’s the 15 th of October still not internet connection. What is the delay now? If it’s can’t be done please terminate my contract and fetch your router. I am going for 2 months without connection as my contract was signed 28 august 2023. If you cannot connect me by end of business day tomorrow please terminate my contract and collect your router